Pongsak plays a pivotal role in shaping the company’s strategic direction by leveraging technology to create value for clients of all sizes.
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About us
Big where it counts – ideas, expertise, result… and small where it matters – direct and accessible.
Background
Hellopine was founded in 2014 and continually expanded to provide turn-key IT hospitality solutions, end to end project management, design IT infrastructure, coordinating the IT procurement, supply, installation with service & support after project handover and go live across Thailand and neighboring countries.
We also provide value engineering to optimize overall IT design to reduce hardware quantity and software overall cost, challenging and negotiating with various hardware and software vendors to optimize and reduce IT cost.
Our Vision
Empowering your success and fostering sustainable growth with IT solutions.
Our Mission
Delivering best-fit and cost-effective IT solutions.
Our Core Values and Culture (CARE)
- Customer Centric: We prioritize our customer’s needs and strive to exceed their expectations.
- Accountability: We take responsibility for our actions and deliver on our promises.
- Respect: Foster a culture of mutual respect and collaboration through teamwork.
- Excellence: Strive for excellence and continuous improvement in everything we do.
CARE in Action
Customer Centricity
Customer Centricity is one of Hellopine’s core values, reflecting our commitment to providing the best services to our clients. We focus on understanding and meeting the unique needs of each project to ensure maximum client satisfaction and demonstrate our dedication to their success.
Behaviors We Embody
- Listening and Understanding Clients: Actively listening to client requests and feedback to address their needs effectively.
- Providing Targeted Advice: Offering practical and tailored recommendations to meet clients’ requirements at every stage of the project.
- Delivering Quality: Committing to deliver work that meets clients’ expectations and maintains the highest standards of quality.
- Flexibility in Service: Adapting our approach to meet clients’ specific needs and constraints, ensuring optimal service delivery.
- Clear and Friendly Communication: Maintaining clear, simple, and trustworthy communication with clients.
Behaviors We Avoid
- Ignoring Client Needs: Avoid disregarding client feedback or requests.
- Offering Mismatched Solutions: Refraining from proposing products or services that do not align with client needs.
- Unclear Communication: Avoid using vague communication that could lead to misunderstandings.
- Neglecting Post-Delivery Support: Ensuring we always provide adequate support after the delivery of projects.
- Unresponsive or Careless Answers: Avoid responding to client queries in an inattentive or unhelpful manner.
Accountability
Accountability is a core value at Hellopine, signifying our transparency and responsibility in every aspect of our work. We are committed to being accountable for both the outcomes and processes of our projects to deliver high-quality results on time and meet client expectations.
Behaviors We Embody
- Owning Responsibility: Taking ownership of our assigned tasks and their outcomes.
- Attention to Detail and Standards: Ensuring all work meets the highest standards through meticulous quality checks.
- Proactive Problem Solving: Addressing issues promptly and providing preventative solutions.
- Communicating Progress: Regularly updating stakeholders on the project status.
- Keeping Promises: Following through on commitments made to clients and colleagues.
Behaviors We Avoid
- Blaming Others: Avoid shifting blame and instead take accountability for our actions.
- Ignoring Problems: Refraining from neglecting or overlooking issues that arise during projects.
- Neglecting Standards: Avoid delivering substandard work that fails to meet client expectations.
- Lack of Transparency: Ensuring all project statuses are communicated clearly and honestly.
- Denying Responsibility: Avoid dismissing responsibility for outcomes of assigned tasks.
Respect
Respect in Hellopine’s core values means valuing and recognizing the unique perspectives, skills, and contributions of everyone, fostering a culture of collaboration and mutual appreciation.
Behaviors We Embody
- Listening Actively: Give full attention when others speak and acknowledge their viewpoints.
- Inclusiveness: Encourage diverse ideas and embrace all contributions as valuable to the team’s success.
- Politeness and Professionalism: Show kindness and courtesy in all interactions, both internal and external.
- Recognition: Acknowledge the hard work and achievements of colleagues regularly.
Behaviors We Avoid
- Interrupting: Avoid cutting off others in conversation or disregarding their ideas.
- Discrimination or Bias: Reject any form of favoritism or exclusion based on personal backgrounds.
- Dismissing Ideas: Refrain from disregarding or undervaluing contributions from any team member.
- Gossiping or Negative Talk: Avoid spreading unproductive or harmful comments that may undermine team cohesion.
Excellence
Excellence is about Hellopine’s relentless pursuit of the highest standards in all areas of work. From processes to final delivery, we strive to continuously improve to provide the best solutions and elevate the quality of our services.
Behaviors We Embody
- Commitment to Quality: Working with dedication and attention to detail to deliver top-quality results.
- Continuous Improvement: Consistently upgrading our skills and knowledge to enhance the standard of our work and services.
- Open to Feedback: Embracing feedback from clients and colleagues to improve our performance.
- Setting and Achieving Goals: Establishing challenging goals and striving to achieve them for outstanding results.
- Professionalism: Maintaining professional standards in every interaction and task.
Behaviors We Avoid
- Accepting Mediocrity: Avoid delivering work that falls below standards or lacks effort.
- Resisting Change: Refrain from rejecting new methods or technologies that could improve our work.
- Neglecting Self-Improvement: Avoid stagnating in professional growth or ignoring opportunities for learning.
- Focusing Only on Short-Term Results: Consider long-term quality and sustainability rather than solely short-term gains.
- Ignoring Accountability to Excellence: Avoid overlooking the importance of striving for high standards in every aspect of work.
you will love when working with
Our devoted Team
Tum / Bhudit Patipan
Head of Operation
Bhudit ensures operational excellence, delivering efficient projects, and enhancing customer satisfaction.
Kong / Kong Navasukarom
Head of Support
Kong is a proficient IT Consultant who bridges the gap between technology and business goals, ensuring successful project delivery.
Aek / Pramualsab Sabjalearn
Project Leader
A dedicated team member since company day one, leads our project team, ensuring project delivery with quality, timeliness, and budget adherence.
Ek / Ekchai Bunrayong
Support Leader
Our Tech expert, leads our support and technical team, handling all project-related technical aspects, from network setup to system infrastructure.
And 30+
Team members behind the scenes